DTNA Centralized Billing Programs

Predict and Control Operating Costs

Centralized Billing programs provide fleet customers with guaranteed nationwide pricing, a convenient, consistent way to purchase parts and service at predetermined, customer-specific prices from franchised dealers across North America.

Centralized Billing’s two programs, Fleetpack and Pinnacle, supply an integrated package of services to Fleet customers through participating Freightliner service and parts dealers. This nationwide uniform parts and service support is designed to help fleets predict and control their operating costs at home and on the road. Fleet customers receive one billing statement for all their purchases through Pinnacle and Fleetpack, drastically reducing statement reconciliation and payment processing time and effort.

Pinnacle and Fleetpack benefits include:

• No enrollment or membership fees
• Express diagnostic service
• Industry leading parts availability
• 24-hour road service assistance hotline
• Open account charge privilege
• Centralized billing and payment
• Standard (customer-specific) parts pricing
• PDC direct order processing (Pinnacle only)
• 12-month limited parts return privilege
• Dispute resolution assistance
• And many more!